The Impact of AI and the Service Desk

September 18, 2025, Noon – 1pm PDT

Description

The inevitability of AI impacting our daily lives has been reported on by every media outlet and social media platform over the past decade. In the past year that prediction has turned into a tangible reality. The NWACC Customer Experience Affinity Group would like to host a conversation in September to discuss what efforts you are planning or have already deployed in your customer service and/or customer support domain.

  • What problems are you trying to solve?
  • What problems are you facing in deployment?
  • Are there opportunities for collaboration?

Please join us virtually on September 18th, 2025 at noon for what we hope will be an engaging and timely conversation.