Workshop Report

Topic: Help Desk

Date: October 19, 2004
Location: Reed College
Moderator: Ethan Benatan, Director of Computer User Services, Reed College
Facilitator: Hana Levay, Secretary, NWACC and Reed College CIS
Participants:  38
Institutions: 23

4.30   Overall Content
4.45 Value of Peer Networking
4.55 Food, location, and other logistics
4.60 Interest in attending future workshops 

Topics of discussion ranged widely, from policies and management to tools and technology. The workshop included detailed discussions about:

The original page for this workshop can be found here.